Payment:
We accept following payment methods:
- Paypal (International only)
- Credit Card (International only)
- Bank wire transfer (HONG KONG only)
- moneybookers.com (International only)
As we use a third party credit card processor
(paypal, 2checkout), we do not keep your credit card information, as we do not
process your transaction ourselves. Paypal and 2checkout are well known reputation
in the online payment industry, so your card info is safe.
Paypal and 2checkout use the latest SSL encryption (128 bit) technology
to ensure all your details are kept secure. All your credit card info is submitted
through a secure line. Nobody can get access to your information.
|
https://www.paypal.com
With over 100 million members worldwide, PayPal is the leading choice
of Internet users for fast, safe and secure online payments. PayPal
is a major player at ebay.com , trusted by most users of the Internets
largest online auction site. In fact, PayPal is owned by ebay.com.
PayPal no longer requires that you have an account
with them to use their service. You may use their service for online
payments with any existing major credit card.
If you want a PayPal account, it is simple, safe,
secure, quick and easy to set up. And best of all, it is FREE!!.
It takes about 2 minutes once you arrive at the
PayPal site to set up a new account. It does not get much easier
or more convenient than that.
|
|
|
http://www.2checkout.com
2CheckOut is one of a leader in the online payment industry providing
both the online merchant and the online purchaser with fast, safe
and secure payment processing.
"After the sale" customer service is outstanding
should you have any problems with your credit card payment. No account
is required at 2CheckOut, you simply let them process your payment
with any existing major credit card.
|
|
SHIPPING AND BILLING ADDRESSES
If your shipping address is different from the billing address, make
sure the shipping address is on file with your credit card company; if the address
is not on file we cannot ship your order. Please contact your credit card company
and add your Shipping Address as an Alternate Address (it may be listed for
only this one transaction and not be kept permanent). Otherwise, you may be
asked to fax a copy of a photo ID (such as a drivers license) along with a written
and signed request to ship to the alternate address. We regret any inconvenience,
but this is necessary to reduce fraud. NOTE: We verify ALL Alternate Addresses
as it is for your security as well as ours.
CREDIT CARD FRAUD
We vigorously work with law enforcement authorities to investigate and prosecute
the fraudulent use of credit cards. If someone uses a stolen (or otherwise fraudulent)
credit card at this site, they are STEALING, so they should not cry to us when
we help get them busted.
Return Policy
7 Day Money Back Guarantee. Products must be in Original New Un-used/Un-Damaged Condition,& Packaging. We can not refund the postages paid. You must promptly return the item(s) to us to arrive within 7 days of your approval AND must return the item by the same method as it was shipped(recorded airmail delivery and DO NOT SHIP BY SEA MAIL). A 20% restocking fee will be charge. No return will be accepted after 7 days of delivery.
* Please note your refund will be issued in the same manner it was paid OR via Paypal.com. Please open an account at https://www.PayPal.com
Shipping:
We ship most in-stock items within 3 business days (Monday - Friday, excluding holidays), and on occasions when we can not, we will let you know.
How much is S&H?
International (outside Hong Kong) - All prices in US dollar.
|
Order Total Amount
|
Delivery Time
|
|
|
|
Amount
|
Business Day
|
|
**(Standard Shipping)
|
FREE
|
Asia 4~7 days
United States: 7 days
Europe: 7~10 days
|
|
**(Express Shipping)
|
*USA: $15 per order
*Europe: $25 per order
|
USA: 3 days
Europe: 3-5 days
|
|
(HK Local Express)
|
FREE SHIPPING inside the HONG KONG
|
1-3 days
|
|
**REMEMBER, we can not send to P.O. Boxes and hotels.
*Express Shipping to Europe: Below 500g $15 USD per order.
(For express shipping please contact us before placing your order.)
*Express Shipping to Europe: Below 1000g $25 USD per order.
(For express shipping please contact us before placing your order.)
How do you ship?
Hong Kong Post:
Http://www.hongkongpost.com
Hong Kong Post mail tracking system:
http://app1.hongkongpost.com/CGI/mt/enquiry.jsp
Our address:
3408, 34F
118 Connaught Road West
Hong Kong
E-mail: sales@247skincare.com
FAX & Voice mail: 18154258531
F.A.Q.
Are all your products fresh and genuine?
All products purchased from 247skincare.com are guaranteed genuine, brand new, in original condition with all boxes. 247skincare.com do NOT sell used, refurbished, factory seconds, preowned, or replica products. All our products are sourced directly from authorized and legitimate distribution firms.
What is your return policy?
7 Day Money Back Guarantee. Products must be in Original New Un-used/Un-Damaged Condition and Packaging. We can not refund the postages paid. You must promptly return the item(s) to us to arrive within 7 days of your approval AND must return the item by the same method as it was shipped(recorded airmail delivery and DO NOT SHIP BY SEA MAIL). A 20% restocking fee will be charge. No return will be accepted after 7 days of delivery.
The item must be returned in new and un-damaged, unused condition, in the original boxes and with all paperwork. "New and unused" means that there are no scratches, marks, or blemishes on the item; if applicable, the clear plastic wrapping has not been torn or removed; We cannot accept a return of any item with any indication that it has been used.
I do not have a credit or debit card. Can I still place an order?
Absolutely. We also accept payment by money order (U.S. funds only). Please note that we do not accept third-party checks.
Simply write down the names and item numbers of the products you would like to order, email to sales@247skincare.com
Can I cancel or change an order after I place it?
Your order is processed as quickly as possible, so we are unable to modify or cancel it once it is received in our system. If you have additional questions, please contact us with your order number.
How are duties and customs charges handled?
Many countries(USA, Taiwan, Australia and Japan) will not charge any custom duty for small package. But if you are charged duty and you live in the USA, Taiwan, Australia and Japan, please send/fax us the receipt within 7 business days and collect your package. We will reimburse you. A valid receipt is required.(No receipt, no reimburse. NO EXCEPTIONS.) If you are living in Europe, please contact us for detail. If you refuse your package upon delivery and notification of these fees, the ordering customer will be responsible for the return shipping charges and a re-stocking fee of 20% of the total product purchase price. The balance will then be refunded back to you.
How do I know if an item I ordered is out-of-stock?
If the item goes out of stock within the day of ordering, you will be contacted shortly.
What if you are out of stock on an item I have ordered?
We offer you three choices:
(1) Ship Immediately - Cancel any item that is not in stock and ship the rest immediately. I will accept a partial order. I understand you will email me if an item is in stock but the quantity available is less than I ordered;
(2) Ship in One Week - If 247skincare.com is expecting new inventory, you may hold my order for up to 5 business days. I will accept a partial order if the missing items do not arrive;
(3) Ship Complete Order - Ship my order only if the full amount of every item is available. I will not accept a partial order.
* Please note your refund will be issued in the same manner it was paid OR via Paypal.com. Please open an account at https://www.PayPal.com
How quickly do you ship?
We ship most in-stock items within 3 business days (Monday - Friday, excluding holidays), and on occasions when we can not, we will let you know.
What forms of payment do you accept?
We really want to encourage payment by Paypal as this is what our site is set up to handle.
The credit cards we accept are Visa, Mastercard, Discover, and American Express.
If you wish to pay by money order, it should be mailed to us after the order has been placed.
How long will it take to get my order?
We cannot guarantee shipping times. Air Mail takes an average of 4-10 days and depends greatly on distance and what country you are in. We ship from Hong Kong. 14 postal working days for more inaccessible destinations. Sometimes packages are held up in customs once they reach your country.
What is Backorder?
Backorder refers to items that are currently not in stock. You will be notified via e-mail if the stock is not available and we will tell you approximately when the stock will arrive.
If we do not receive any e-mail from you regarding the cancel order, we will proceed with the delivery upon arrival of the stock item(s).
Do you sell your products wholesale?
Yes, we sell some of our products to retail stores.
If you have a store and want to carry our products please send an email to sales@247skincare.com
Incorrect shipping address?
If the package is returned for incomplete or incorrect address information, and subsequently returned to 247skincare.com, the ordering customer will be charged, regardless. The ordering customer will be responsible for the return shipping charges and a re-stocking fee of 20% of the total product purchase price. The balance will then be refunded back to you.
|
Search
